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Your Questions Answered

Explore our guide detailing how we ensure a safe, professional, and seamless childcare experience for you.

What session options exist

We offer three simple session options: 3-hour, 6-hour, and 8-hour sessions, with the option to add extra hours when available. Each session is a curated block of care designed around your family’s plans, so you can choose the length that fits your day and let us handle the rest.

How is our team screened?

Security remains our top priority. Every staff member undergoes rigorous multi-state background checks, identity confirmation, and deep reference audits to guarantee your children are in the safest, most professional hands possible.

What are the certifications?

Our sitters are fully certified in CPR and First Aid. Beyond medical training, our team finishes specialized courses in sun safety and coastal water awareness so your little ones stay protected during their beach adventures.

What are the staff ratios?

We operate with a maximum 1:4 ratio to prioritize individual care. For newborns or water-based play, we implement even stricter guidelines to maintain the highest level of safety and personalized engagement for your family.

Do you staff special events?

We provide premium childcare for weddings and corporate galas. With custom resort setups, our team keeps the youngest attendees engaged and safe, allowing you to focus entirely on enjoying your major milestones and guests.

How do cancellations work?

We know travel can be unpredictable. Appointments cancelled with at least 48 hours of notice qualify for account credits or partial refunds. You can review all our transparent policy details during the booking confirmation.

Where do we provide care?

We support families at elite resorts across coastal South Jersey, Orlando, and the 30A region of Florida. Our mission is to deliver consistent, expert childcare wherever your coast-to-coast travels take you and yours.

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