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Effective Date: March 2026
Operated by Balia Referral Agency LLC
Serving New Jersey & Florida Coastal Locations

By booking services with Blue Harbor Babysitting Co. (“Agency”), the Client agrees to the following Terms & Conditions.

1. Our Services

Blue Harbor Babysitting Co. provides session-based childcare for families traveling, vacationing, or residing in coastal locations.

All caregivers are:

• W-2 employees

• Background checked

• CPR & water safety certified

Care is provided in:

• Vacation homes

• Hotels & resorts

• Airbnb & rental properties

• Beaches and approved public locations

The Agency retains full discretion over caregiver assignment, staffing, and service delivery.

2. Booking & Confirmation

All bookings are considered requests until a caregiver is assigned.

Once assigned:

• The session is confirmed

• Payment is processed

• The caregiver’s time is fully reserved

Families do not pay caregivers directly.

3. Session Structure

Sessions are offered in:

• 4 Hours (Classic)

• 6 Hours (Half Day)

• 8 Hours (Full Day)

Additional time is billed as overtime.

4. Pricing & Additional Fees

Additional charges may include:

• Overtime: $40/hour (15-minute increments)

• Holiday rates

• Rush booking fee (within 24 hours)

• Multi-family or group care adjustments

Pricing may vary based on:

• Number of children

• Location

• Demand

5. Cancellation & Refund Policy

Once a caregiver is assigned, the following applies:

• 30+ days before session: 100% refund

• 15–30 days before session: 75% refund

• 3–15 days before session: 25% refund

• Less than 72 hours: non-refundable

Rush fees are non-refundable.

Shortened sessions or early returns do not reduce cost.

If the Agency cannot fulfill a confirmed booking and cannot provide a suitable replacement, a full refund will be issued.

6. Why This Policy Exists

Once a caregiver is assigned, that time is:

• Fully reserved for your family

• Removed from availability for other families

Because our caregivers are W-2 employees, we are responsible for paying them for that scheduled time — even if plans change.

This structure allows us to provide reliable, professional childcare during high-demand vacation periods.

7. Communication & App Use

All communication must occur through our platform or app.

Clients agree to:

• Maintain communication through the system

• Not exchange personal contact information

• Not coordinate care outside the Agency

8. Location & Meeting Policy

• Hotels: Meet in the main lobby (room number required)

• Airbnbs / Rentals: Meet outside or at entrance

• Private homes: Meet at front entrance

Clients must be present at start time.

We reserve the right to verify and decline unsafe locations.

9. Beach & Water Safety

Our caregivers are water safety trained but are not lifeguards.

For beach or pool care:

• Children must be supervised within safe conditions

• Lifeguards must be present where required

• Parents must disclose swimming ability

We may modify or restrict water activities for safety.

10. Transportation Policy

Caregivers do not:

• Drive children

• Ride in vehicles

All care remains within the approved location unless pre-approved.

11. Activities & Expenses

For outings (boardwalks, parks, etc.):

Clients must provide:

• Tickets

• Food

• Parking

• Activity costs

Caregivers are not expected to pay for any expenses.

12. Events & Beach Days

For events or extended sessions:

• Families must provide a meal for caregivers

For beach days:

• Families provide safe setup for children

• Caregivers may bring their own supplies

13. Safety & Disclosures

Clients must disclose:

• Medical needs

• Allergies

• Behavioral concerns

• Pets

• Additional adults present

Failure to disclose may result in termination without refund.

14. Behavioral & Pet Policy

• Aggressive behavior must be disclosed

• Unsafe environments may result in immediate termination

Pets must be non-aggressive and contained.

15. Care Model

We operate a team-based model.

• Specific caregivers are not guaranteed

• We prioritize consistency when possible

• Bookings may not be canceled due to sitter preference

16. Non-Solicitation

Clients may not hire or engage caregivers outside the Agency.

Violations may result in:

• Fees

• Termination of services

17. Termination of Services

We reserve the right to terminate services without refund due to:

• Safety concerns

• Policy violations

• Inappropriate behavior

18. Force Majeure & Weather

We are not responsible for cancellations due to:

• Weather

• Travel delays

• Emergencies

Standard cancellation terms apply.

19. Limitation of Liability

To the fullest extent permitted by law, the Agency is not responsible for:

• Injuries not caused by caregiver negligence

• Property damage

• Third-party actions

• Undisclosed conditions

20. Acceptance of Terms

By booking services, you acknowledge and agree to all terms outlined above.